Built by operators,
for operators.
Nine years. Six marketplaces. One warehouse in Laguna Beach. We started Prime Retail Solution because we were tired of agencies that promised growth they couldn't operate and 3PLs that moved boxes without understanding the brand.
In 2016, marketplace e-commerce was still treated as a side channel. Brands ran their D2C sites, sold into wholesale, and treated Amazon as a place where their products somehow ended up — usually through unauthorized resellers, often at prices that broke MAP, always without the brand having any real visibility into what was happening.
We thought there was a better way to do it. The idea was simple: be the operating partner. Run the warehouse and the storefront. Handle the listing and the ad spend, the inventory and the brand protection, the supplier relationship and the customer support — all under one roof, with one weekly review, one P&L, and one team that the brand could actually call.
We started with a 1,200 sq ft space in Laguna Beach and three brands willing to bet on the model. By 2018 we'd outgrown the space. By 2020 we were running multiple marketplaces for partners across sporting goods, health and personal care, and home and kitchen. By 2024 we'd opened Mercado Libre operations across Latin America and built PRS Pulse — the reporting platform that's now the spine of every partnership we run.
The team that plans your channel strategy should be the same team that ships your orders. Strategy and operations are not separate functions.
Today we operate from a 5,000 sq ft Laguna Beach facility. We work with brands ranging from $1M to $50M in annual revenue. We've maintained a deliberate ceiling on partnership count — we'd rather run 20 brands brilliantly than 80 brands acceptably. Selectivity is a feature, not an apology.
The principles that started PRS in 2016 are the same ones that govern us in 2026. Operate, don't consult. Verify, don't claim. Document everything. Honor every NDA. Build for the brand's success, not for the renewal cycle.
If that sounds like the kind of partner you're looking for, we should talk.
Run the channel
like an operator?
Book a 30-minute discovery call. We'll review your catalog, talk through goals, and if it's not a fit, we'll tell you who is. No deck, no upsell.
Laguna Beach, CA 92651