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Capability · Logistics & Fulfillment

From the pallet
to the doorstep.

Pick, pack, ship from our 5,000 sq ft Laguna Beach warehouse. FBA prep, FBM, B2B pallets, returns, reverse logistics — the whole chain, run by people we know by name.

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PART OF
Every PRS partnership tier — Full Distribution, Marketplace Management, and Strategic Consulting.
See partnership tiers →
What it includes

Specifics,
not promises.

Every item below is something a partner can verify in their first 30 days with PRS — either in the audit deliverable or in their PRS Pulse dashboard.

FBA prep

Polybagging, labeling, bundling, expiration management. We send to Amazon's warehouse network on your behalf.

FBM order processing

Same-day cutoff, 4-hour shipping SLA, multi-carrier rate shopping for cost optimization.

B2B pallet operations

Wholesale pallet builds, BOL management, freight broker relationships, scheduled carrier pickups.

Walmart Fulfillment Services (WFS)

WFS prep and routing for Walmart marketplace inventory. Walmart treated as a peer channel to Amazon.

Returns processing

Inspection, regrade, restock or dispose. Customer experience preserved, your margin protected.

Reverse logistics

RMA management, refund reconciliation, FBA reimbursement claims — we chase every dollar Amazon owes you.

Reconciliation & reimbursements

Lost FBA, damaged FBA, fee overcharges. We audit Amazon's ledger weekly and file claims systematically.

Quality control

Pre-ship QC inspection, photo documentation, supplier escalation when defect rates spike.

Kitting & bundling

Multi-pack creation, custom assembly, promotional bundling for marketplace events.

Lot & expiration tracking

Required for category-restricted goods. We track every lot through the chain.

Our approach

Operations is a competitive advantage, not a back-office function.

Most agencies treat fulfillment as something they outsource — a 3PL relationship that they manage on your behalf. We don't. Our 5,000 sq ft Laguna Beach warehouse is staffed by PRS people, run by PRS systems, and audited by PRS managers. The team that plans your channel strategy is the same team that picks and packs your orders.

That structural choice creates compounding advantages. Channel decisions are made with full visibility into landed cost. Promotional planning happens with real-time inventory awareness. Returns insights flow back to listing optimization within days, not quarters.

When something breaks — and in fulfillment, something always breaks — you call us, not a 3PL three relationships removed. Recovery is faster because the people on the phone have the inventory in front of them.

The 4-hour shipping SLA is not a marketing claim. It's an operational metric we track in PRS Pulse, visible to you, every order, every day.

Tools & tech

The stack we
operate on.

No black boxes. We name our tools because you should be able to pick up where we leave off if you ever take operations back in-house.

ShipHero WMSShipStationAmazon SP-APIWalmart Fulfillment APIEasypostPRS Pulse Logistics Module
Anchor case

International expansion, in 9 months.

See all case studies →
PERSONAL CARE GROUP · 2023
5 marketplaces

A personal care group needed to expand from Amazon US to Amazon CA, Amazon MX, Walmart, and Mercado Libre — all within 9 months and without disrupting US fulfillment.

Read the full case study →
5
New marketplaces opened
9 mo
End-to-end timeline
0
US channel disruption
Let's build something

Run the channel
like an operator?

Book a 30-minute discovery call. We'll review your catalog, talk through goals, and if it's not a fit, we'll tell you who is. No deck, no upsell.

Reach the team
Headquarters
1968 S. Coast Hwy #3237
Laguna Beach, CA 92651
Email
hello@primeretailsolution.com
Response time
Within one business day